"The apartment was comfortable, spacious with an updated kitchen and floors."
Paul from United States
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"The location was the ultimate!"
0815LOULOU from United States
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"The game room and puzzle areas they provided were a big hit with our young boys."
Jessica from United States
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The Highlands At Sugar - Resort near Tri-Cities Regional
Located in Sugar Mountain, NC, The Highlands at Sugar features both one and two-bedroom suites. The property offers complimentary parking and shuttle service to Sugar Mountain base lodge on weekends during ski season. Guests have access to an enclosed heated pool, exercise room, recreation room with ping pong and billiards, and a children's play area. Dining options are available at nearby restaurants including Last Run Lounge (1.4 mi), Subway (2.6 mi), and Puerto Nuevo Mexican & Seafood Restaurant (2.8 mi).
Additional perks of the hotel
Complimentary Wi-Fi
Wood-burning fireplace (available in select units)
European-style hot tub
Redwood sauna
Full kitchen in each unit
Games room with billiards and table tennis
Children's play area
Free shuttle to the Sugar Mountain Base Lodge during ski season
Rooms
The Highlands at Sugar offers one and two-bedroom suites. One-bedroom units accommodate up to four guests with one bedroom, two beds, and one bath. Two-bedroom units accommodate up to eight guests with a king bed in the master bedroom, a king or two twins in the guest bedroom, two sleeper sofas, and two full bathrooms. Suites come furnished with a Cable TV, Wi-Fi, fully-equipped kitchen, wet bar, and balconies with views.
Other conveniences
Wood-burning fireplace (available in select units)
Balcony
Wet bar
Cable television
Fully-equipped kitchen with major appliances and cookware
“In Banner Elk, the Highlands at Sugar strikes me as a cozy base for exploring the mountains. It's a place that seems to balance practical comforts, like kitchens and fireplaces, with family fun, such as an indoor pool and game room. For those eager to hit the slopes, the free shuttle during ski season is a definite plus.”
Emma JohnsonEditor-in-Chief at Toresort
Select your room type
The Highlands At Sugar offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Suite
2 persons
65 sq. feet
1 King-size bed and 1 Sofa bed
Balcony
Bathtub
room details
Two-Bedroom Apartment
2 persons
111 sq. feet
2 Queen Size Beds
Balcony
Bathtub
room details
Two-Bedroom Apartment Single Beds
2 persons
111 sq. feet
1 King-size bed and 1 Sofa bed
Balcony
Bathtub
room details
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Highlands At Sugar offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
No pets allowed
Vending machines
Sports & Fitness
Fitness centre
Billiard tables
Table tennis
Guest Parking
Dryer
Cookware/ Kitchen utensils
Business
Fax/Photocopying
Children
Board games
Children's play area
Spa & Leisure
Indoor swimming pool
BBQ facilities
Sauna
Jacuzzi
Room features
Heating
Sitting area
Dining table
Bathroom
Washing machine
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
2173 Sugar Mountain Drive, Banner Elk, 28604,
Explore Banner Elk
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Sugar Mountain Resort
25 minutes' walk
Ski resort offering year-round activities including skiing, snowboarding, and mountain biking, making it suitable for all seasons.
Wildcat Lake
25 minutes' walk
A serene lake perfect for swimming, fishing, and picnicking, featuring hiking trails that surround its scenic beauty.
Hawksnest Snow Tubing and Zipline
10-minute drive
Adventure site for thrilling snow tubing in winter and ziplining during summer, catering to thrill-seekers of all ages.
Mountain Biking at Sugar Mountain
25 minutes' walk
Mountain biking trails catering to all skill levels, offering picturesque views and rental services for bikes available on-site.
Yoga at Local Studios
10-minute drive
Relaxing yoga sessions available at nearby studios, catering to all experience levels, promoting wellness and tranquility.
The Banner Elk Café
10-minute drive
Casual dining with a homely atmosphere, serving comfort food; renowned for their burgers and local craft beers.
Sorrento's Italian Bistro
10-minute drive
Charming Italian restaurant offering authentic pasta dishes and pizzas; perfect for a cozy dinner, with vegetarian options available.
The Art Cellar
25 minutes' walk
Art gallery showcasing local artists; hosts regular events and workshops, fostering community and creativity.
Banner Elk Winery
10-minute drive
Family-friendly vineyard offering wine tastings and live music events on weekends, ideal for couples and families alike.
Getting around
City Centre
Banner Elk 5 min · 2.0 mi
Airports
Tri-Cities Regional (TRI) 145 min · 60.0 mi
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Property information and rules
Check-in
from 16:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
57
Reviews and Ratings
Feedback about The Highlands At Sugar from previous guests about their experience
Review score
Based on 167 verified reviews
8.3 /10
Great
79 %
Recommend
Cleanliness
8.1/10
Comfort
8.1/10
Facilities
7.9/10
Free WiFi
8.5/10
Location
8.9/10
Staff
8.6/10
Value for money
8.3/10
Pros
Ski resort proximity
Friendly staff
Awesome view
Cons
Zero security
Guest reviews
based on 170 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About The Highlands At Sugar
Can I bring my service dog during my stay?
10 January 2024
Service animals are welcome at the property.
Are there two king size beds in the same unit for families staying together?
12 February 2024
Each two-bedroom unit comes with two king size beds, one in each bedroom, along with their own connected full bathrooms.
Do you allow pets on the property?
15 March 2024
The property does not permit pets.
Is smoking permitted anywhere on the premises?
22 April 2024
Smoking is allowed in designated areas on the property.
Is there a coffee pot available in the kitchen for morning brews?
05 May 2024
Yes, all kitchen units are equipped with regular coffee pots.
Will I be able to enjoy mountain views from the balcony?
30 June 2024
Every unit features balconies that offer stunning mountain views.
How many bathrooms do the two-bedroom apartments have?
19 July 2024
Each two-bedroom apartment includes two full bathrooms for added convenience.
Can guests utilize the indoor pool and spa facilities during their stay?
27 August 2024
Yes, the indoor pool and spa facilities are currently open, although with limited access.
What heating options are available in the units during winter months?
22 September 2024
All units are equipped with heating systems and feature a wood-burning fireplace.
Is there a grill available for guest use on the property?
14 October 2024
Yes, several charcoal grills are situated throughout the property for guests to use.
Can I check in later in the evening around 6 PM?
09 November 2024
Check-in at 6 PM is allowed, as modified procedures are in place due to health guidelines.
Is the pool heated for a comfortable swim experience?
11 December 2024
The pool is indeed heated, perfect for a cozy swim indoors.